1. Who we are
Digital Vision Academy provides courses, workshops, mentoring, projects, and career-support services in artificial intelligence and software development. For privacy questions, contact us at digitalvision198@gmail.com or +91 98120 00580.
2. Information we may collect
Contact information
Name, mobile number, email address, city, and communication preferences.
Enrolment information
Selected course, education, experience, goals, batch preference, attendance, assignments, assessments, and certificate details.
Payment information
Payment status, amount, transaction reference, invoice details, and legally required financial records. We do not intentionally store full card or banking credentials.
Communications
Messages, emails, support requests, feedback, counselling notes, and WhatsApp communications you choose to send.
Technical information
IP address, browser, device, referring page, pages visited, interaction events, and approximate location derived from technical data.
Class information
Participation, chat, project feedback, and recordings where a session is recorded and participants have been informed.
3. How we collect information
We receive information directly when you call, email, message us on WhatsApp, request course information, attend a demo, register, make a payment, participate in a class, complete an assignment, or request support. We may also collect limited technical information automatically through cookies, Google Analytics, Google Tag Manager, server logs, and similar technologies.
4. Why we use information
- Respond to enquiries and recommend a suitable course
- Manage enrolment, batches, attendance, learning access, and certificates
- Deliver classes, mentoring, assignments, projects, and learner support
- Process payments, maintain accounts, and meet legal obligations
- Provide career guidance, portfolio feedback, and placement assistance
- Send service notices and, where permitted, relevant course or workshop updates
- Improve curriculum, teaching, website performance, and learner experience
- Protect learners, prevent misuse, investigate security issues, and enforce academy terms
5. Legal basis and consent
We process personal information to provide requested services, take steps before enrolment, comply with law, protect legitimate interests such as security and service improvement, and based on consent where required. You may withdraw consent for optional processing by contacting us, although this does not affect processing already completed or information we must retain by law.
6. Cookies and analytics
The website uses Google Analytics and Google Tag Manager to understand visits and interactions. These services may set cookies or receive device and usage data according to Google’s policies. Browser settings can block or delete cookies, but some website measurements or features may work differently.
We do not use website analytics to make automated decisions about admission or learner eligibility.
7. When information may be shared
We may share only the information reasonably needed with trainers, authorised staff, learning and communication platforms, payment providers, hosting and analytics providers, professional advisers, or authorities where required by law. We do not sell personal information.
Some technology providers may process information outside your state or outside India. Their handling of information is also governed by their own privacy terms and applicable law.
8. Children and younger learners
Programs may be suitable for school students. Where a learner is under 18, we ask a parent or legal guardian to participate in enrolment and provide consent where required. We do not knowingly use a child’s information for targeted advertising or unnecessary tracking. A guardian may contact us to review or correct a child’s information.
9. Data security
We use reasonable administrative and technical safeguards intended to protect personal information against unauthorised access, alteration, loss, disclosure, or misuse. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.
10. Data retention
We retain information only as long as reasonably needed for the purposes described here, including education records, certificates, accounts, disputes, security, and legal compliance. Retention periods vary by record type. Information that is no longer required will be deleted, anonymised, or securely archived where practical.
11. Your choices and rights
Subject to applicable law, you may ask us to confirm what personal information we hold, request access or correction, withdraw consent, request deletion where retention is not required, nominate another person where legally available, or raise a grievance. We may need to verify your identity before acting on a request.
You may opt out of promotional messages at any time by replying with your preference or contacting us. Essential class, payment, safety, and service communications may continue while you use the service.
12. External links and platforms
Our website and courses may link to WhatsApp, Google, OpenAI, Anthropic, GitHub, learning tools, payment services, or other third-party platforms. Their privacy practices are controlled by them. Review their policies before creating an account or submitting personal or confidential information.
13. Policy updates
We may update this policy when our services, technologies, or legal obligations change. The revised date will appear at the top. We will provide additional notice where a change materially affects how active learners’ information is handled.